Q1:Are you a factory or a trading company?
A1: We are manufacturer of HDPE pipe, HDPE fittings and fusion machinery since 1992.

Q2:Can i place a sample order?
A2: Our samples are not free , If you place the order, we can refund the sample fee.

Q3: May I have a look at your catalogue?  
A3: This is our catalog.

Q4: What are the payment terms?
A4:T/TL/C,Western Union is available.

Q5: What is the payment condition?
A5: 30% deposit to confirm the orderand 70% balance before the shipment.

Q6: What is the lead time?
A6: Sample needs 2-5 days, and mass production needs 10-30 days after receiving the 30% deposit.

Q7: What is the shipping method?
A7: We usually ship by DHL,UPS.FedEx. or TNT airline and sea shipping are also optional.

Q8: How about your warranty period?
A8: Our products have one year warranty period against date of B/L.

Q9: What after-service can you provide?
A9:All your problems after order,such as problmes of products,transportation,payment etc

Q10: Can we get support if we have our own market position?
A10: Please inform us of your detailed mind on your market demand, we will discuss and propose helpful suggestions for you, to find the best solution for you.

Q11: Can you give us corresponding support if we need to make engineering bids or have engineering needs?
A11: Please tell us the project's specific needs, and we will formulate suitable solutions and product configurations for you according to your needs.

Q12:Can you send me your price list?
A12:The price is negotiable. It can be changed according to your quantity 
or package. When you are making an inquiry, please let us know the quantity you want.

Q13:What are the Price Term?    
A:13 CIF \FOB \EXW ect.

Q14:Can you arrive at our spot to give us guide if we need?
A14:Firstly,we suggest to cummunicate by emails,whatsapp or have a vedio meeting,if necessary we'll be there your spot for help.

Q15:what certificates do you have?
A15:Australian Standard mark,Water mark certificate, BV France, WRAS Certificate from UK, CE Certificate, USA NSF Certificate.

Q16:what material do you use for the production?
A16:PE100 Borouge HE3490LS Black

Q17:what standard your products meet?
A17: ISO9001 .

Q18:May I have your Bank Information? 
A18: Yes,this is our Bank Information.

Q19:If the transhipments is accepted?
A19: Allowed.

Q20:Could you accept OEM?